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Posted by / 16-Aug-2017 15:00

Jasmine live chat

Jasmin has been tagged with german, english, sales and support, Jon with english, french, spanish, mandarin and support…READ FULL ARTICLE Adding proactive chat to 404 pages helps reduce visitor frustration and keeps visitors on your site longer.This doc covers the most common pitfalls and points of confusion when Proactive Chat isn’t working.

All three of them have been assigned with tags based on the languages they speak and whether they should be handling support or sales chats.

You can configure an automated proactive chat invitation on your 404 page by adding a javascript variable to your 404 page and configuring a proactive trigger within your Admin Dashboard. READ FULL ARTICLEWe occasionally hear requests for this feature, “Site Monitoring,” which allows you to view all of your website visitors in real time for the purpose of manually extending chat invitations one by one.

We decided that the time had come to document our official stance on the matter.

In this article we will go over the basic rules which is what about 90% of our customers use, and once you go over this you will have a much better understanding and grasp …

READ FULL ARTICLEIf your Proactive Chat doesn’t seem to be working, this guide will help you diagnose and understand the issue.

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It is not surprising that Site Monitoring Our Proactive Chat system is extremely configurable, and it can get pretty complex.

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