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Jasmin has been tagged with german, english, sales and support, Jon with english, french, spanish, mandarin and support…READ FULL ARTICLE Adding proactive chat to 404 pages helps reduce visitor frustration and keeps visitors on your site longer.This doc covers the most common pitfalls and points of confusion when Proactive Chat isn’t working.
All three of them have been assigned with tags based on the languages they speak and whether they should be handling support or sales chats.
We decided that the time had come to document our official stance on the matter.
In this article we will go over the basic rules which is what about 90% of our customers use, and once you go over this you will have a much better understanding and grasp …
READ FULL ARTICLEIf your Proactive Chat doesn’t seem to be working, this guide will help you diagnose and understand the issue.
It is not surprising that Site Monitoring Our Proactive Chat system is extremely configurable, and it can get pretty complex.